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Privacy Policy

Effective Date: October 3, 2025
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At RockSpring Counseling PLLC, your privacy is a top priority. This Privacy Policy outlines how we handle your personal information and protect your rights under the Health Insurance Portability and Accountability Act (HIPAA), as well as applicable Texas privacy laws. Please read this policy carefully to understand how we collect, use, and safeguard your information.

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1. HIPAA Compliance

As a licensed clinical mental health provider, RockSpring Counseling PLLC complies with all applicable federal and state laws regarding the confidentiality and security of Protected Health Information (PHI). PHI refers to any information that can identify you and relates to your past, present, or future mental health care or payment for that care.

We implement appropriate administrative, physical, and technical safeguards to protect your PHI, both online and offline.

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2. Information We Collect

When you visit our website, we may collect:

  • Personal information such as your name and email address, but only if you choose to submit it through email or a communication method other than the SimplePractice contact form.

  • Non-personal data such as browser type, device information, and general usage analytics, to improve site performance and user experience.

Note: We do not collect or store any Protected Health Information (PHI) through this website directly.

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3. Secure Communication via SimplePractice

Your privacy is important. To protect your sensitive information:

  • When you click “Contact” on our website, you will be redirected to our HIPAA-compliant client portal through SimplePractice.

  • All communication, including appointment requests, messages, and intake forms, takes place within this secure platform.

We ask that you do not send personal health details via regular email or unencrypted methods.

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4. How We Use Your Information

Any personal information you provide is used solely to:

  • Respond to your inquiries

  • Provide mental health services

  • Communicate with you securely through SimplePractice

  • Comply with legal and ethical responsibilities

We do not sell, rent, or share your information with third parties except as required by law or with your explicit written consent.

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5. Use of Cookies and Website Analytics

Our website may use cookies or third-party analytics tools (like Wix Analytics) to gather basic, non-identifying data about site traffic and user interaction. This helps us improve the site experience.

These tools do not collect your name, contact information, or any health-related data.

 
6. Your Privacy Rights

As a client, you have the right to:

  • Know how your health information is used and disclosed

  • Request access to or corrections of your records

  • Request restrictions on certain uses and disclosures

  • Receive confidential communications in the manner you choose

  • File a complaint if you believe your rights have been violated

You can learn more about your HIPAA rights at https://www.hhs.gov/hipaa

 
7. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in laws or practice operations. Updates will be posted on this page with the revised effective date.

 
8. Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact:

Mattie Davis, LPC
RockSpring Counseling PLLC
Email: mattiedavis@rockspringcounselingpllc.com
Secure messages and scheduling available via the client portal on the Contact page.

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